You live.
We orchestrate.
A private concierge service for lives that cross borders.
You send one message. We resolve it.
Where we are
Time zone converter. Click an hour in any city, scroll, and the others follow.
What FELD is
A concierge service, run by people, powered by technology.
Our software tracks every deadline, renewal and recurring obligation in your life, so nothing is forgotten and nothing becomes urgent. Vetted people make the calls, visit the property, handle the paperwork and stay on the job until it is finished.
You deal with one contact, in any of four languages, and most requests get an answer within the hour.
What we handle
- Home and repairs Plumbers, electricians, cleaners and contractors. Found, checked, booked and supervised until the job is actually finished.
- Paperwork and deadlines Renewals, registrations, filings, insurance and appointments, tracked and handled before any of them turn urgent.
- Travel and logistics Flights, transfers, hotels, restaurants and the hundred small details that sit around them.
- Household staff Finding, vetting, hiring and managing the people who work in your home, so you are not the one having that conversation.
- Bills and providers Utilities, insurance, internet and subscriptions. Opened, switched, disputed or cancelled, including the calls that take forty minutes and resolve nothing.
- Two countries at once Property, obligations and family in more than one place, in Portuguese, Spanish, English or French, through one contact.
What a member sends
Today
- The cleaner quit, the boiler is leaking, and I am in another country until Sunday.
- Three passports, two renewals and a school application, all due in March.
- My property in Mexico City had an electrical breakdown. I need someone trusted to go and fix it.
One line, at any hour, in any of four languages. Nothing else is required of you.
- English
- French
- Spanish
- Portuguese
What we believe
- Innovation & Tradition The newest technology. The oldest standards of service.
- Human-Centered Machines handle the work. People handle what matters.
- Ownership of Time Your time was always yours. We only give it back.
- Exclusivity A limited number of members. Each one known personally.
Mission
To give you complete control of your time, and the freedom to seize it entirely.
Vision
To be the world's most pioneering technology solution in the management of your life and time.
How it works
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We begin
One conversation. We map what repeats in your life, what keeps going wrong, who you already trust, and what you would never hand to anyone.
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We build
Every deadline, document, property and obligation goes into one system that watches them on your behalf and warns us long before it warns you.
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We handle it
You send a message. We source the person, check them, book them, supervise the work and confirm when it is done. You approve, you never coordinate.
The principal
Flavia Sundfeld
Founder
I spent my career inside multinational tax, the machinery that keeps complex, cross-border operations running quietly. I have spent more than seven years being the person who makes complexity disappear.
I am Brazilian, I live between Brazil and Mexico, and I work in four languages.
With FELD I help distinctive individuals have full autonomy over their lives, using technology and human effort to give them ownership of their time.
FELD is that corporate expertise applied to a private life instead of a balance sheet.
Membership
One membership.
One monthly fee.
Everything handled.
First month free. Membership from $1,100 monthly.
This is exactly what I needed. Loved it!
A founding member, Mexico City
You live.
We orchestrate.